Hospitality, retail & operational growth consultancy.
End-to-end support for businesses looking to launch, improve, scale and optimise operations.
Businesses that run beautifully.
02 - About
Hi, I'm Mat.
Founder & Managing Director
I've spent my career on the floor, in the kitchen and in the back office - working with teams, solving everyday problems and turning ambitious ideas into businesses that run well.
I've opened 8 venues, led 220+ people and overseen €12M+ in revenue across restaurants, bars, workspaces and large commercial venues. My experience covers the full journey: taking a new concept through to opening day, finding my feet in busy day-to-day operations, and helping established businesses improve how they work.
That means everything from planning staff schedules and improving service to controlling costs, rebuilding profit margins and developing teams that stay. I understand how decisions behind the scenes affect the people delivering the work and the customers experiencing it.
I bring that hands-on experience to every business I work with - helping owners and teams find practical solutions, put clear systems in place and build a stronger foundation for growth.
03 - Operations Health Check
Find the gaps. Fix the operation.
Not sure where your business is losing time, money or consistency?
We spend time inside your operation reviewing labour, stock & GP, systems, management structure and day-to-day processes. You'll receive a practical action plan with your five biggest opportunities for improvement.
Labour & scheduling
How labour is deployed against trade, rota build, productivity and the hours that never earn their cost.
Operations Health Check · 1 location
- 01 We Review3-4 hours inside your operation.
- 02 We IdentifyYour biggest operational and commercial opportunities.
- 03 You Get a PlanClear actions your team can actually implement.
One location. Additional locations can be added separately.
04 - How we work · What we do
Hands on. Never fluffy.
Four tiers of support - select one to discover more.
Listen
A working session to map goals, gaps, and constraints.
Diagnose
On-site review of ops, systems, team, and numbers.
Implement
A prioritised plan we help you actually deliver.
05 - What we believe & what we've achieved
Good ideas deserve great operations.
A great product gets people interested, but it is what happens behind the scenes that keeps them coming back. We help owners fix the everyday issues, improve the numbers and make the whole business run better.
A track record built on the floor, in the office and on the P&L.
- The numbers -
- Hands-on operational experience
- 19 years
- Venues opened
- 8
- Gross profit
- 73%+
- Group rating
- 4.6★
- Labour cost held
- 30-32%
- Management turnover
- Under 6%
- Systems implemented: Nory, Trail, 7Rooms, Lightspeed & more
- 10+
- Revenue overseen
- €12M+
- Team members led
- 220+
- Avg. cost reduction
- 18%
- EHO pass rate
- 100%
- Revenue growth achieved
- 20%+
- Increase in average customer spend
- 10%
- Reduction in recruitment costs
- 70%
These results were built inside real venues. This is the experience I bring to your business - and where we can take it together.
See what we can do for youToday's specials · Signature moments
Openings
Madre Manchester
Concept-to-launch delivery across kitchen, floor, tech & team - opened on time, on brand, on budget.
Case studies
5 venues, in detail.
Read the case studiesReal venues. Real teams. Real results.
Small changes, big deltas.
06 - Trusted suppliers & partners
Companies we've worked with to achieve results.
07 - Let's talk
Let us fix the boring stuff.
Tell us where you are and where you want to be. First conversation is on us.